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Teamwork Counts During an Emergency

Many residents are aware of the services Jewish Hospital Medical Center South (MCS) and Bullitt County Emergency Medical Services (BCEMS) provide: a 24/7 emergency department and ambulance services, respectively. What residents may not know is how the relationship between BCEMS and the MCS Emergency Department (ED) benefits them nearly every day.

In just over two years, staff at the MCS ED and BCEMS have developed a close working relationship. There are monthly meetings between BCEMS Director Mike Phillips and Carrie Dodson, R.N., manager of the MCS ED; representatives from both organizations sit on the Local Emergency Planning Committee; and there are daily interactions as each organization performs its job.

“We are constantly sharing information on everything from significant events in our region to reviewing cases brought to MCS by BCEMS to improve processes and future outcomes,” said Dodson.

What does that mean for Bullitt County residents? The best possible outcome for each patient. The positive rapport and working relationship between MCS and BCEMS result in quick thinking on both sides and quality care every step of the way.

For instance, when a new patient arrives at MCS, BCEMS staff can assist MCS staff to make sure there is a smooth transition in the ED. Many BCEMS staff members conducted their clinical hours in the MCS ED and know how to help out there. And when a patient has to be transferred to an area hospital for more specialized care, it’s a quick, easy transition back to BCEMS.

Having specific roles also helps during an accident or disaster, such as the train derailment in January 2007. Phillips and Dodson regularly meet to decide roles, what supplies are needed and who will need to do what. This preparedness makes a difference when an emergency occurs, and ensures Bullitt County residents receive quality care close to home.